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TFS 2013 / Sharepoint 2013 Web Part Integration

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TFS 2013 web parts have been added to the SharePoint 2013 enterprise site that is connected to TFS.  The web parts that give you the option to pick a new work item that brings up a pop up screen work beautifully if the user has some sort of administrative rights including but does not have both of these rights:  Domain admins or SharePoint admins. The end user does not have to be both domain admin and sharepoint admin, just one of these in order for the pop up to work consistantly. Anyone else that does not have these admin privileges cannot use this "new work item" functionality until a administrator goes in and pops the new work item first under the account with the admin rights. Then the end user is successful in using the "new work item" web part pop up functionality.   We do not know how exactly how long it takes for this availability to time out and renders the end user web part functionality not usable again but we know it is hours not days.  Something that we just thought of but have not investigated is that SharePoint is not currently updating AD information about users such as their updated titles and photos.  Below is the screen that pops for an end user if trying to access a "new work item" pop up screen if the admin has not recently accessed first.  We have had a ticket in for a few weeks now with no resolution.  Has anyone had this issue?


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